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Free Speaker Series: Building a Culture of Guest Service Excellence
April 30 @ 12:00 pm - 2:00 pmFree
In today’s socially wired and hyper competitive market, customer experience is paramount to an agency’s success. Neelay Bhatt, Principal of PROS Consulting Inc, will discuss ways to build a customer service culture and differentiate your agency from the competition.
Register by April 26 to guarantee a complimentary boxed lunch.
About the speaker: Neelay’s career on five continents includes Disney, The Super Bowl, The Olympics, besides several years of consulting, public speaking and training. TEDx, the global platform for ideas, describes him as a business and communications visionary, and his service on the National Recreation and Park Association’s Board of Directors is committed to ensuring that ‘no child is left indoors’. Most recently, he was chosen by the Indianapolis Business Journal as Indy’s Forty under 40.